Bolna
Simulating a human-like AI front desk assistant to provide answering services for each call.
Introduction to Bolna
Bolna is a platform that provides round-the-clock AI receptionist services, capable of answering all incoming calls.
Bolna Pricing
Currently, Bolna offers a variety of pricing plans. Specific price information can be found on its official website, and here’s the link to the pricing page for everyone to check as needed. Bolna Pricing.
Bolna Features
- Create AI agents
- Add knowledge base
- Voice lab
- Appointment management
- Report analysis
It can seamlessly, quickly, and reliably integrate with a variety of services:
- GoHighLevel
- Cal.com
- Google Calendar
- Plivo
- Twilio
- Shopify
- HubSpot
- Zapier
- Make.com
Bolna Frequently Asked Questions
Do I need to learn prompt engineering to build prompts? While it can be helpful, users do not need to have prompt engineering experience. Bolna provides demo agents and templates to help users get started. Additionally, Bolna's enterprise plan includes practical assistance in creating and testing agents.
Is the voice robotic or human-like? Bolna integrates with the most natural AI voices, providing human-like conversations. Users can choose the voice that best fits their use case.
How to purchase a phone number? If users have a Twilio or Plivo account, they can simply connect the agent to the purchased number. If not, they should arrange a meeting with Bolna, and Bolna will use Twilio or Plivo to purchase a number for them.
How to audit and track agent performance? Users will receive detailed reports of incoming and outgoing calls, including transcriptions, recordings, and even specific data extraction as needed.
Can agents use the user's own voice? Yes, users can create a replica of their own voice and connect it to the agent. Schedule a meeting with Bolna, and Bolna can assist users in setting this up.
Can agents understand and speak multiple languages? Absolutely! Users can choose the languages the agent should understand and speak. Whether it’s English, Spanish, French, Hindi, or other languages, Bolna can meet users' needs.
How do agents integrate with customer data and documents? Bolna has integrated with leading CRM systems and has a knowledge base where users can add documents. If users need Bolna to integrate with a CRM that is not currently in the suite, they can contact Bolna.
Steps to Use Bolna
- Create an agent - Choose an existing agent or build from scratch
- Add a knowledge base - Connect CRM and upload documents
- Voice setup - Select from hundreds of voices or create your own
- Appointment management - Schedule, send messages, etc.
- View reports - Transcriptions, recordings, summaries, etc. for each call
For more information, please visit Bolna Official Website.